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5.
At the prompt for country setting, select the Com port that the modem is connected to and the
country that you are currently in. Click OK.
6.
Click  Finish to complete the installation.
This completes the installation of the modem driver in Windows
®
 ME.
1.
  Power on the modem.  The power LED indicator lights up on the modem's front panel.
2.
  Power on your computer to start Windows.  It will detect your newly-connected and an
  Add  New Hardware Wizard will appear.
  Place the Installation CD onto your CD-ROM drive and click Next.
3.
  Select Search for the best driver for your device and click Next.
4.
  Select Specify a location.  Click  Browse  and navigate to '\win9x' folder on the Installation
  CD.  Click Next.
5.
  Click Next  to proceed installation with the specified driver.
6.
  At the prompt for country setting, select the Com port that the modem is connected to and
  the country that you are currently in. Click OK.
2.3 Installing the Modem Driver - For Windows® 98 / 98 SE
7.
When the installation is completed, click Finish.
This completes the installation of the modem driver in Windows
®
 98.
2.4Installing the Modem Driver - For Windows® 2000
1.
Power on the modem.  The power LED indicator lights up on the modem's front panel.
2.
Power on your computer to start Windows.  It will detect your newly-connected modem and a  Found
New Hardware Wizard window will appear. Click  Next.
3.
Select Search for a suitable driver for my device (recommended) option  and click Next.
4.
Select Specify a location option and then click Next.
5.
Place the Installation CD into your CD-ROM drive.
Click  Browse  and navigate to to the '\Win2000' folder on the Installation CD. Click OK.
6.
Click  Next  to proceed installation with the specified driver.
7.
Click  Yes to continue if a Digital Signature Not Found window appears.  This happens when
a newer driver is detected.
9.
At the prompt for country setting, select the Com port that the modem is connected to and the
country that you are currently in. Click OK.
10. Click  Finish  to complete the installation.
This completes the installation of the modem driver in Windows
®
 2000.
STEP 3
:
 Verifying Your Modem
Carry out the following steps to verify if the driver for the modem
has been installed successfully.
3.1 For Windows
®
 98 / 98 SE / Windows
®
 Me
i
From your Windows desktop, right-click on 
My Computer
  icon
and click 
Properties
.
ii
Click on the 
Device Manager
 tab.
iii
Double-click on the 
Modem 
device.  You should see the
following Modem model listed.  This means that your
Modem driver is successfully installed.
If you see a yellow exclamation mark besides 
V92
Analog PnP Modem
, it means that your driver is not
installed successfully.  Click on the device and click
Remove
.  Click 
Refresh 
and install your driver again.
(see STEP 2).
Windows 98
Windows Me
3.2 For Windows
®
 2000 / Windows
®
XP
i
Windows 2000:  From your Windows desktop, right-
click on 
My Computer
  icon and click 
Properties
.
Windows XP:  Click 
Start
.  Right-click on 
My Computer
icon and click 
Properties
.
ii
Click on the 
Hardware 
tab and click 
Device Manager
.
iii
Double-click on the 
Modem 
device.  You should see the
following Modem model listed.  This means that your
Modem driver is successfully installed.
If you see a yellow exclamation mark besides 
V92
Analog PnP Modem
, it means that your driver is not
installed successfully.  Click on the device and click
Uninstall
.  Right click on the mouse and select 
Scan
for hardware changes
 and install your driver again.
(see STEP 2).
Windows 2000
Windows XP
Uninstalling Your Modem Driver
1.
From your Windows taskbar, click  Start >  Settings >  Control Panel.
2.
Select  Add/Remove Programs.  Double-click on  V92 Analog PnP Modem to remove modem
driver.
For Windows® 95 installation steps, please refer to Windows® 95
Installation Guide
 
located in the 
\Manuals
 folder on your Installation
CD.
© Copyright,  Dec 2003. All Rights Reserved.
P/N: 040-511585-101 (Ref: EM3950)
Technical Support
Hotline
:
(65) 6741 7211 (Sales Enquiry)
(65) 6749 2062 (Technical Support)
Email
:
sales@aztech.com (Sales Enquiry)
support@aztech.com  ( Technical Support)
Fax
:
(65) 6749 1198
Working Hours :
Monday to Friday - 0900 to 1730
Saturday/Sunday/Public Holidays - Closed
Technical Support Considerations
Hardware conflicts
We will try to discover them and make suggestions but we are unable to repair them over the telephone.
Software conflicts
Removal of other software and reinstalling our software may be the only solution.
O/S problem
If you encounter problems like fatal exception or illegal operation, kindly refer to your PC vendor.
Modifications made to your software
Our technical support officers are trained to support the software we provide as part of our service and
they are knowledgable about a wide range of other programs.  However, we are unable to support
software that has been modified.
Majority of enquiries can be resolved efficiently.  However, there may be cases when it is beyond our
technical support to assist you.  We may not be able to assist you in: