Справочник Пользователя для Apple LATE 2009

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Mac mini (Late 2009) Symptom Charts — Startup and Power 
20
 2009-11-03
Won’t Start Up
Quick Check
Symptoms
Quick Check
Won’t Start Up
No startup chime
• 
Error tones during startup.
• 
Grey screen with fan noise, or 
• 
other noise.
Will not progress beyond  
• 
Apple logo or spinning gear.
Isolate OS by starting up from original install 
1. 
media for the computer, the same make and 
model computer in Target Disk Mode, or 
compatible known-good OS on an external drive. 
Both AirPort and Bluetooth services are available 
when booted from the Install disk.
Reset SMC and PRAM to clear any stored, 
2. 
corrupted information.
Start up in Safe Mode by holding the shift key 
3. 
down during startup to load only required kernel 
extensions and disable all startup and login 
items. See KBase article  
If system generates error tones there may be an 
4. 
issue with the SDRAM. See KBase article  
Identifying when in the startup process the 
5. 
computer hangs can help isolate the issue.  
See KBase article  
 
for information on the Macintosh startup 
sequence, error codes and symbols used.
Deep Dive
Check
Result
Action
Code
Boot the computer to Apple 
1. 
Hardware Test on the Install 
DVD. Does the computer boot 
up to this volume?
Yes
Run the extended tests 
and proceed with results. If 
AHT passes or boots with a 
memory error, go to step 2.
No
Go to step 2.
Remove the installed SDRAM, 
2. 
and test with known-good 
SDRAM. Does the computer 
startup properly now?
Yes
SDRAM issue. Replace SDRAM. 
Issue resolved.
X02
No
Go to step 3.