Справочник Пользователя для Apple LATE 2009

Mac mini (Late 2009) Symptom Charts — Startup and Power 

 2009-11-03

Kernel Panic on startup or 

• 

desktop use.
System freeze during use.

• 

System freeze upon wake from 

• 

sleep.

Isolate OS by starting up system from original 

Install media for the computer, the same make 

and model computer in Target Disk Mode, or 

compatible known-good OS on an external drive. 

Both AirPort and Bluetooth services are available 

when booted from the Install disk.
Ensure that all software and firmware updates 

for the computer have been installed to take 

advantage of any available bug fixes.
Reset SMC and PRAM to clear any stored, 

corrupted information.
Start up in Safe Mode by holding the shift key 

down during startup to  load only required kernel 

extensions and disable all startup and login 

items. See KBase article  

Check the panic.log, located /Library/Logs/

Panicreporter, for information in the backtrace 

that may give clues about the kernel panic. 
For more information on kernel panics refer to 

KBase article 

Boot the machine to Apple 

Hardware Test on the Install 

DVD, OR, boot Apple Server 

diagnostics by holding down 

the “D” key. Does the computer 

boot up to this volume?

Yes

Run the extended tests and 

proceed with results. If AHT 

passes or boots with a kernel 

panic, go to step 2.

No

Go to step 2.

Remove all peripheral devices 

including the keyboard and 

mouse. Does computer start 

without kernel panic?

Yes

Add peripheral devices one at 

a time until the kernel panic 

repeats. Replace the device 

causing the issue. 

No

Go to step 3.