Справочник Пользователя для Apple LATE 2009

Mac mini (Late 2009) Symptom Charts — Mass Storage 

 2009-11-03

Unlikely cause:  AC adapter, fan, speaker.

Flashing Question Mark

• 

Boots to Grey Screen

• 

Boots to Blue Screen

• 

Use a known good mouse. A stuck mouse button 

will not allow boot.
Boot from Install DVD or external drive. Verify 

S.M.A.R.T. status of drive using Disk Utility.
Repair disk using Disk Utility.

Erase disk and reinstall Mac OS.

Use Target Disk Mode to attempt to mount 

user’s hard drive on a known good computer. If 

mounted, use Disk Utility on host computer for 

Quick Checks 2, 3 and 4.

Boot from Install DVD or 

external drive and run Disk 

Utility.  Verify that user hard 

drive is available for Disk Utility 

to repair.

Yes

 Go to step 2

No

Go to step 5

Run Disk Utility ‘Repair Disk’ 

function and verify that it 

completes successfully.

Yes

Go to step 3

No

Go to step 4

Reboot computer. Verify that 

system boots successfully and 

that Disk utility ‘Verify’ function 

reports no errors.

Yes

Data error Issue resolved. 

Return computer to user.

No

Go to step 4.

Erase disk and reinstall Mac OS 

using Install DVD or external 

drive with an installer on it. 

Verify that installation process 

completes.

Yes

Go to step 8

No

Go to step 5