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Mac mini (Late 2009) Symptom Charts — Input/Output Devices 
64
 2009-11-03
Audio: Built-in Speaker Has Distorted Sound
Quick Check
Symptoms
Quick Check
Audio: Built-in Speakers Have 
Distorted Sound
No audio from one or both 
• 
speakers.
Audio from speakers distorted
• 
Launch System Preferences and select Sound/
1. 
Output options. Verify that the sound output 
option is set to system’s internal speakers and 
that the balance control is set to the center 
position. 
Obtain known good high quality sound file 
2. 
or use iTunes music store sound samples to 
evaluate sound quality. Verify suspect sound files 
on another system to determine whether the 
distortion is caused by the system or the sound 
file.
Set volume control to mid-range. Overdriving the 
3. 
built-in speakers can cause distortion.
Deep Dive
Check
Result
Action
Code
Launch System Preferences and 
1. 
select Sound/Output options. 
Set speaker balance to the 
middle, then play a sound file. 
Verify that sound is generated 
by the speaker and that the 
sound quality is acceptable.
Yes
 Speaker and amplifier 
circuitry OK. Go to step 3.
No
Distortion detected in 
speaker. Go to step 2
Connect external speakers or 
2. 
headphones to Headphone 
Out port then play a sound 
file. Verify that sound quality is 
acceptable.
Yes
Suspect bad speaker. Go to 
step 3.
No
Audio CODEC or amplifier 
issue suspected. Replace 
audio board. Retest.
M09
Inspect speaker cones and 
3. 
speaker connection cable for 
damage. Does the speaker have 
visible damage.
Yes
Replace damaged speaker. 
Retest.
M09
No
Go to step 4.