Справочник Пользователя для Apple 13 INCH MID 2007
MacBook (13-inch) Troubleshooting — General Information
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General Information
The kinds of problems you might see when troubleshooting this computer include:
In the next section we will discuss the individual troubleshooting steps as they apply to this
product. As a reminder, the troubleshooting steps are:
product. As a reminder, the troubleshooting steps are:
Gather information
Verify the problem
Try quick fixes
Run diagnostics
Try systematic fault isolation
Research
Escalate
Repair or replace
Verify the repair
Inform the user
Complete administrative tasks
Verify the problem
Try quick fixes
Run diagnostics
Try systematic fault isolation
Research
Escalate
Repair or replace
Verify the repair
Inform the user
Complete administrative tasks
Note: If you are not familiar with the
, see the self-
paced course
.
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