Справочник Пользователя для Avaya CCM3.1

When a directory number is selected, a report of historic alarm information 
is displayed in the Report Pane.  There is a short delay before the report is 
displayed, to enable you to select a different directory number.  The report 
information depends upon the Report Type that you have selected, i.e. 
Breakdown or Summary. 

 

Select the type of report you want by: 

1. Select Type from the Report menu or click the Report button 

. 

2.  Click on either Breakdown or Summary to select the report type. 

 

This report is the default report and will show when you first start the 
program.  It provides detailed analysis of the alarm information for the 
selected directory number.  . 

The report shows the following information: 
• 

Alarm: Selected Alarm state(s). 

• 

Level: Alarm Levels 

• 

Threshold: The alarm threshold specified within the CCV. 

• 

Start Time: Day and Time when the alarm occurred. 

• 

Clear Time: Day and Time when the alarm has been cleared within the 
Switch. 

• 

Acknowledged: Time and Day when the supervisor has 
acknowledged the alarm within the CCV. 

 

This report displays an outline of the historic alarm information.  The report 
shows the following information: 
• 

Alarm: Selected Alarm state(s). 

• 

Total: Total number of alarm occurrence for a specific alarm state. 

• 

Avg Duration: Average duration of a specific alarm state. 

• 

Max Duration: Maximum duration of a specific alarm state.