Справочник Пользователя для Pelco C4680M-A (8/11)

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C4680M-A  (8/11)

LED indicators on the front panel of the UDI5000 Series allow you to monitor data activity and operating power. Table A provides troubleshooting 
information relating to the front panel indicators.

If the following instructions fail to solve your problem, contact Pelco Product Support at 1-800-289-9100 (USA or Canada) or 
+1-559-292-1981 (international) for assistance.

Note the following information before calling Pelco:

•

Unit serial number: Located on the product label.

•

Unit firmware version: Located on the System page in the UDI5000 Series system configuration software.

NOTE: Do not try to repair the unit yourself. Opening it immediately voids any warranty. Leave maintenance and repairs to qualified technical 
personnel. Exchange the defective unit and return it for repair.

Table A. Troubleshooting the UDI5000 Series

Power LED (Pelco badge) 
is not lit

Power is not being supplied to 
the UDI5000 Series

Power connection is faulty

Check power connection; if the UDI5000 
Series is rack mounted, reseat the unit or 
the power supply as necessary

Power supply has failed

Replace power supply

Network activity and 
status LED is not lit

No network connection is 
available

Network cabling is faulty

Ensure the cabling is tested for Cat5e or 
Cat6 connectivity

Unit status indicator LED 
is red

Internal hardware or software 
failure

Log on to the configuration 
software and check the camera 
connections; check the fans

Check all camera connections, repair the 
camera associations; return to the factory 
for service

Unit status indicator LED 
is amber

Operating temperature is 
approaching a threshold

Improper installation or ambient 
temperature has risen to 
dangerous level

Check the installation area for proper 
cooling and ventilation; reinstall the 
UDI5000 Series in an area with proper 
ventilation

Unit status indicator LED 
is green

UDI5000 Series is operating 
normally

N/A

N/A