Справочник Пользователя для IBM DS4000 FC
Chapter
5.
Troubleshooting
The
following
four
types
of
installation
problems
might
cause
your
DS4000
FC
4Gbps
PCI-X
Adapter
to
function
incorrectly:
v
Hardware
problems
v
Software
problems
v
System
configuration
problems
v
Fibre
Channel
problems
If
you
are
having
problems,
use
the
following
information
to
help
you
determine
the
cause
of
the
problem
and
the
action
to
take.
Note:
Additional
troubleshooting
and
debugging
procedures
are
available
in
the
IBM
System
Storage
DS4000
Hardware
Maintenance
Manual
and
IBM
System
Storage
DS4000
Problem
Determination
Guide
at
Hardware
problems
To
determine
if
your
installation
problem
is
caused
by
the
hardware,
perform
the
following
tasks:
v
Verify
that
all
cables
are
attached
securely
to
the
correct
connectors.
Be
sure
that
one
end
of
the
LC-LC
Fibre
Channel
cable
is
attached
to
the
optical
interface
connector
(located
at
J1
on
the
adapter)
and
that
the
other
end
is
connected
to
the
Fibre
Channel
device.
v
Verify
that
the
FC
4Gbps
PCI-X
Adapter
is
installed
correctly
and
is
fully
seated
in
the
expansion
slot.
Check
for
interference
due
to
nonstandard
PCI
connectors.
v
Verify
that
the
Fast!UTIL
data-rate
setting
is
correct.
The
Fast!UTIL
data-rate
setting
must
match
the
speed
of
the
device
to
which
you
are
connected.
See
v
Verify
that
all
peripheral
devices
are
turned
on.
See
for
information
about
displaying
attached
Fibre
Channel
devices.
v
Verify
that
the
adapter
is
ServerProven
™
for
the
server
model
in
which
the
adapter
is
installed.
Verify
that
the
latest
BIOS
is
installed
in
the
server.
Software
problems
To
determine
if
your
installation
problem
is
caused
by
the
software,
perform
the
following
tasks:
v
Verify
that
the
correct
device
driver
is
installed.
v
Verify
that
your
adapter
is
at
the
correct
BIOS
version.
v
Verify
that
you
have
the
correct
adapter
NVRAM
settings
for
your
Storage
Area
Network
(SAN)
and
operating
system.
System
configuration
problems
To
determine
if
your
installation
problem
is
caused
by
the
system
configuration,
check
your
server
to
ensure
that
it
is
configured
properly.
For
more
information,
see
©
Copyright
IBM
Corp.
2006
31