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WARRANTY
TWENTY-FOUR (24) MONTH LIMITED WARRANTY
Intelligent Motion Systems, Inc. (“IMS”), warrants only to the purchaser of the Product from IMS (the “Customer”) that the 
product purchased from IMS (the “Product”) will be free from defects in materials and workmanship under the normal use 
and service for which the Product was designed for a period of 24 months from the date of purchase of the Product by the 
Customer. Customer’s exclusive remedy under this Limited Warranty shall be the repair or replacement, at Company’s 
sole option, of the Product, or any part of the Product, determined by IMS to be defective. In order to exercise its warranty 
rights, Customer must notify Company in accordance with the instructions described under the heading “Obtaining Warranty 
Service.”
This Limited Warranty does not extend to any Product damaged by reason of alteration, accident, abuse, neglect or 
misuse or improper or inadequate handling; improper or inadequate wiring utilized or installed in connection with the 
Product; installation, operation or use of the Product not made in strict accordance with the specifications and written 
instructions provided by IMS; use of the Product for any purpose other than those for which it was designed; ordinary 
wear and tear; disasters or Acts of God; unauthorized attachments, alterations or modifications to the Product; the misuse 
or failure of any item or equipment connected to the Product not supplied by IMS; improper maintenance or repair of the 
Product; or any other reason or event not caused by IMS.
IMS HEREBY DISCLAIMS ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED BY 
LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, 
ANY WARRANTIES OF MERCHANTABILITY OR FITNESS 
FOR ANY PARTICULAR PURPOSE. CUSTOMER’S SOLE REMEDY FOR ANY DEFECTIVE PRODUCT WILL BE AS 
STATED ABOVE, AND IN NO EVENT WILL THE IMS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR 
INDIRECT DAMAGES IN CONNECTION WITH THE PRODUCT.
This Limited Warranty shall be void if the Customer fails to comply with all of the terms set forth in this Limited Warranty. This 
Limited Warranty is the sole warranty offered by IMS with respect to the Product. IMS does not assume any other liability in 
connection with the sale of the Product. No representative of IMS is authorized to extend this Limited Warranty or to change 
it in any manner whatsoever. No warranty applies to any party other than the original Customer.
IMS and its directors, officers, employees, subsidiaries and affiliates shall not be liable for any damages arising from any 
loss of equipment, loss or distortion of data, loss of time, loss or destruction of software or other property, loss of production 
or profits, overhead costs, claims of third parties, labor or materials, penalties or liquidated damages or punitive damages, 
whatsoever, whether based upon breach of warranty, breach of contract, negligence, strict liability or any other legal theory, 
or other losses or expenses incurred by the Customer or any third party.
OBTAINING WARRANTY SERVICE
Warranty service may obtained by a distributor, if the Product was purchased from IMS by a distributor, or by the Customer 
directly from IMS, if the Product was purchased directly from IMS. Prior to returning the Product for service, a Returned 
Material Authorization  (RMA)  number  must  be  obtained.  Complete  the  form  at  http://www.imshome.com/rma.html  after 
which  an  RMA Authorization  Form  with  RMA  number  will  then  be  faxed  to  you. Any  questions,  contact  IMS  Customer 
Service (860) 295-6102.
Include a copy of the RMA Authorization Form, contact name and address, and any additional notes regarding the Product 
failure with shipment. Return Product in its original packaging, or packaged so it is protected against electrostatic discharge 
or physical damage in transit. The RMA number MUST appear on the box or packing slip. Send Product to: Intelligent Motion 
Systems, Inc., 370 N. Main Street, Marlborough, CT 06447.
Customer shall prepay shipping changes for Products returned to IMS for warranty service and IMS shall pay for return of 
Products to Customer by ground transportation. However, Customer shall pay all shipping charges, duties and taxes for 
Products returned to IMS from outside the United States.