Справочник Пользователя для Acer Altos R520

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Troubleshooting

This chapter helps you identify and solve problems that might occur 
while you are using the system.

For any issue, first ensure that you are using the latest firmware and 
files. Firmware upgrades include updates for BIOS, the BMC, FRUSDR, 
and the HSC. In addition to the server firmware and files, make sure to 
update any drivers used for components you have installed in your 
system, such as video drivers, network drivers and SAS drivers. 

If you are unable to resolve your server problems on your own, contact 
your dealer or local Acer representative for assistance. 

Resetting the system

Before going through in-depth troubleshooting, attempt first to reset 
the system using one of the methods below. 

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Problems following initial system installation

Problems that occur at initial system startup are usually caused by an 
incorrect installation or configuration. Hardware failure is a less 
frequent cause. If the problem you are experiencing is with a specific 
software application, see "There is problem with the application 
software" on page 136.

Soft boot reset to clear the system memory and reload the 
operating system.

Ctrl+Alt+Del

Clear system memory, restart POST, and reload the OS.

Reset button*

Cold boot reset. Turn the system power off and then on. 
This clears system memory, restarts POST, reloads the OS 
and halts power to all peripherals. 

Power button