Справочник Пользователя для 3com SuperStack II
3Com Corporation L
IMITED
W
ARRANTY
H
ARDWARE
3Com warrants its hardware products to be free from defects in workmanship and materials, under normal
use and service, for the following lengths of time from the date of purchase from 3Com or its authorized
reseller:
use and service, for the following lengths of time from the date of purchase from 3Com or its authorized
reseller:
If a product does not operate as warranted above during the applicable warranty period, 3Com shall, at its
option and expense, repair the defective product or part, deliver to Customer an equivalent product or part
to replace the defective item, or refund to Customer the purchase price paid for the defective product. All
products that are replaced will become the property of 3Com. Replacement products may be new or
reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of
the initial warranty period, whichever is longer.
option and expense, repair the defective product or part, deliver to Customer an equivalent product or part
to replace the defective item, or refund to Customer the purchase price paid for the defective product. All
products that are replaced will become the property of 3Com. Replacement products may be new or
reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of
the initial warranty period, whichever is longer.
S
OFTWARE
3Com warrants that the software programs licensed from it will perform in substantial conformance to the
program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its
authorized reseller. 3Com warrants the media containing software against failure during the warranty
period. No updates are provided. 3Com’s sole obligation with respect to this express warranty shall be (at
3Com’s discretion) to refund the purchase price paid by Customer for any defective software products, or to
replace any defective media with software which substantially conforms to applicable 3Com published
specifications. Customer assumes responsibility for the selection of the appropriate applications program and
associated reference materials. 3Com makes no warranty or representation that its software products will
meet Customer’s requirements or work in combination with any hardware or applications software products
provided by third parties, that the operation of the software products will be uninterrupted or error free, or
that all defects in the software products will be corrected. For any third party products listed in the 3Com
software product documentation or specifications as being compatible, 3Com will make reasonable efforts
to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third
party's product.
program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its
authorized reseller. 3Com warrants the media containing software against failure during the warranty
period. No updates are provided. 3Com’s sole obligation with respect to this express warranty shall be (at
3Com’s discretion) to refund the purchase price paid by Customer for any defective software products, or to
replace any defective media with software which substantially conforms to applicable 3Com published
specifications. Customer assumes responsibility for the selection of the appropriate applications program and
associated reference materials. 3Com makes no warranty or representation that its software products will
meet Customer’s requirements or work in combination with any hardware or applications software products
provided by third parties, that the operation of the software products will be uninterrupted or error free, or
that all defects in the software products will be corrected. For any third party products listed in the 3Com
software product documentation or specifications as being compatible, 3Com will make reasonable efforts
to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third
party's product.
Y
EAR
2000 W
ARRANTY
In addition to the Hardware Products Warranty and Software Products Warranty identified above, 3Com
warrants that all Heritage 3Com products sold or licensed to Customer on and after January 1, 1998 that are
date sensitive will continue performing properly with regard to such date data on and after January 1, 2000,
provided that all other products used by Customer in connection or combination with the 3Com products,
including hardware, software, and firmware, accurately exchange date data with the 3Com products, with the
exception of those products identified at 3Com’s Web site, http://www.3com.com/products/yr2000.html, as
not meeting this standard. A product is considered a “Heritage 3Com product” if it is a member of a product
family which was manufactured by 3Com prior to its merger with US Robotics Corporation. This Year 2000
limited warranty does not apply to Heritage US Robotics Corporation products. If it appears that any such
product does not perform properly with regard to such date data on and after January 1, 2000, and Customer
notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com
or its authorized reseller, 3Com shall, at its option and expense, provide a software update which would effect
the proper performance of such product, repair such product, deliver to Customer an equivalent product to
replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for
such product.
warrants that all Heritage 3Com products sold or licensed to Customer on and after January 1, 1998 that are
date sensitive will continue performing properly with regard to such date data on and after January 1, 2000,
provided that all other products used by Customer in connection or combination with the 3Com products,
including hardware, software, and firmware, accurately exchange date data with the 3Com products, with the
exception of those products identified at 3Com’s Web site, http://www.3com.com/products/yr2000.html, as
not meeting this standard. A product is considered a “Heritage 3Com product” if it is a member of a product
family which was manufactured by 3Com prior to its merger with US Robotics Corporation. This Year 2000
limited warranty does not apply to Heritage US Robotics Corporation products. If it appears that any such
product does not perform properly with regard to such date data on and after January 1, 2000, and Customer
notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com
or its authorized reseller, 3Com shall, at its option and expense, provide a software update which would effect
the proper performance of such product, repair such product, deliver to Customer an equivalent product to
replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for
such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days or
until April 1, 2000, whichever is later.
until April 1, 2000, whichever is later.
O
BTAINING
W
ARRANTY
S
ERVICE
Customer must contact 3Com’s Corporate Service Center or an Authorized 3Com Service Center within the
applicable warranty period to obtain warranty service authorization. Dated proof of purchase may be
required. Products returned to 3Com’s Corporate Service Center must be pre-authorized by 3Com with a
Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid and
packaged appropriately for safe shipment, and it is recommended that they be insured. The repaired or
replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after receipt of
the defective product by 3Com.
applicable warranty period to obtain warranty service authorization. Dated proof of purchase may be
required. Products returned to 3Com’s Corporate Service Center must be pre-authorized by 3Com with a
Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid and
packaged appropriately for safe shipment, and it is recommended that they be insured. The repaired or
replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after receipt of
the defective product by 3Com.
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in
materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days
after the date of purchase, and this is verified by 3Com, it will be considered dead- or defective-on-arrival
(DOA) and a replacement shall be provided by advance replacement. The replacement product will normally be
shipped not later than three (3) business days after 3Com’s verification of the DOA product, but may be
delayed due to export or import procedures. When an advance replacement is provided and Customer fails to
return the defective product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will
materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days
after the date of purchase, and this is verified by 3Com, it will be considered dead- or defective-on-arrival
(DOA) and a replacement shall be provided by advance replacement. The replacement product will normally be
shipped not later than three (3) business days after 3Com’s verification of the DOA product, but may be
delayed due to export or import procedures. When an advance replacement is provided and Customer fails to
return the defective product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will
Network Interface Cards
Lifetime
Other hardware products
*unless otherwise specified above
*unless otherwise specified above
1 year*
Spare parts and spares kits
90 days