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E-DOC-CTC-20051017-0151 v1.0
Chapter 7
Troubleshooting
7.1 General SpeedTouch™ Troubleshooting
SpeedTouch™ does not
work
If none of the LEDs light up, make sure that:
The SpeedTouch™ is plugged into a power socket outlet.
You are using the correct power supply for your SpeedTouch™ device.
The SpeedTouch™ is turned on via the rocker switch at the back panel.
SpeedTouch™
unreachable
If your SpeedTouch™ is cannot be reached due to misconfiguration, you might
consider a hardware reset to factory defaults as described in
consider a hardware reset to factory defaults as described in
.
Poor SpeedTouch™
performance
Make sure that the SpeedTouch™ is installed and configured as instructed in the
Installation and Setup Guide or as instructed by the Service Provider.
Installation and Setup Guide or as instructed by the Service Provider.
The power requirements for your SpeedTouch™ are clearly indicated
on the identification label on the bottom of the SpeedTouch™.
on the identification label on the bottom of the SpeedTouch™.
!
However, note that resetting the SpeedTouch™ to its factory settings will
revoke all the changes you made to the configuration.
revoke all the changes you made to the configuration.