Справочник Пользователя для Pitney Bowes DM400c

Sometimes in an effort to fix your problem over the phone, the 

representative of your machine supplier may request you to look 

up the software and firmware level that is on your machine. Follow 

these steps to do this:
1.  Press 

2.  Press 

Page Down if necessary.

3.  Select "Maintenance".
4.  Select "Printer Maintenance".
5.  Select "View System Info".
6.  There are multiple screens of information available about your 

machine. Press 

Page Down to scroll through all the screens if 

needed.

7.  Press 

Home to return to the Home screen.

Incorrect feeding
Make sure you slide the envelope flap under the blue edge of the 

feed deck. If you don't, the moistener can't wet the flap.
Low sealant level
Check the sight glass on the left side of the moistener tank. If the 

sealant level is low, add sealing solution until it reaches the bottom of 

the fill hole. See the instructions in Chapter 7, Mantenance.
Dry moistener brush
Try wetting the moistener brush. If the brush dries out quickly, clean 

the moistener wick as explained in Chapter 7, Mantenance.
Dirty moistener brush
Remove the moistener brush. Clean it in plain water and rinse 

thoroughly (see Chapter 7, Mantenance)
Worn moistener brush
Replace the moistener brush (see Chapter 7, Mantenance).
To order any of these supplies, refer to Chapter 9 Supples and