Справочник Пользователя для Xerox WC PE120 Series

Troubleshooting

9.25

• Clean the inside of the machine. See “Cleaning the Inside” 

• Check the paper type and quality. See “Paper 

• Remove the toner cartridge and install a new one. See 

• If the problem persists, the machine may require repair. 

Contact a service representative.

• Fuser may be defective.

Character voids are white areas within parts of characters 

that should be solid black:
• If you are using transparencies, try another type of 

transparency. Because of the composition of 

transparencies, some character voids are normal. 

• You may be printing on the wrong surface of the paper. 

Remove the paper and turn it around. 

• The paper may not meet paper specifications. See “Paper 

• Try a different paper type.

If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove 

the cartridge and reinsert it.

• The toner cartridge may be defective. Remove the toner 

cartridge and install a new one. See “Replacing the Toner 

• If the problem persists, the machine may require repair. 

Contact a service representative.

If the printed paper is curled or paper does not feed into the 

machine:
• Turn over the stack of paper in the input tray. Also try 

rotating the paper 180° in the input tray. 

• Try printing to the rear output slot.

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