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Persona C16 Card Printer Service Manual (Rev. 5.0)
25
Communications Errors
Resolving the Communication Errors
Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response
from Printer, no job printed, “paper out” error.
from Printer, no job printed, “paper out” error.
Step Procedure
1
Confirm that the system meets the minimum requirements, as shown here:
•
IBM-PC or compatible.
•
Windows 95/98/ME/NT/2000/XP Pentium
™
class 133 MHz computer with 32
MB of RAM or higher
•
200 MB free hard disk space or higher
•
ECP parallel port with DMA access
2
Confirm the correct installation of the Printer Driver.
a. Close the software program and check the Printer Driver.
b. Reboot the computer.
Caution: Make sure the Printer Driver is installed correctly.
c. Be sure the correct Setup options within the Printer Driver are selected.
Continued on the next page