Справочник Пользователя для Ricoh DDP 70e

Paper handling problems 
(jams)

• Check pick rollers and clean area of problem paper source.

• Straighten paper stack of problem paper source.

Printer does not respond to 
a Print command

• Try printing a Status Page from the Reports menu.

If you are able to print the Status Page but still cannot print a file from 
your computer, contact your system administrator or your authorized 
service/support center.

• Verify that you printed to the correct queue.

• If used with a MicroPress Server, check the DDP-MP terminal to verify 

your job is in the queue and should be printing.

• If you are still unable to print, contact your system administrator.

Message requests a paper 
size that you do not have

1. Cancel the job.

2. Change the page size in the Print option of your application.

3. Resubmit the job.

Status Page does not print

• If the OCP shows a diagnostic or error message, take the appropriate 

corrective action. 

• If the OCP is completely blank, shut down and restart the printer. When 

the printer reaches Ready status, try printing a Status Page from the 
Reports menu. If the Status Page still fails to print, contact your 
authorized service/support center.

Print settings for your job 
output do not match the 
settings you gave

• Verify that you did not override the setting for job in another place.

Pages have toner streaks

Cean the printer as described in Chapter 4.

Duplex pages print upside 
down

Change the Duplex print option that specifies how the second image is 
placed relative to the first image.