Справочник Пользователя для IBM Type 7977
Chapter
5.
Solving
problems
This
chapter
provides
basic
troubleshooting
information
to
help
you
solve
some
common
problems
that
might
occur
while
you
are
setting
up
the
server.
If
you
cannot
diagnose
and
correct
a
problem
by
using
the
information
in
this
chapter,
see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD,
and
the
“Server
Support”
flowchart
in
the
front
of
this
document.
Diagnostic
tools
overview
The
following
tools
are
available
to
help
you
diagnose
and
solve
hardware-related
problems:
v
POST
beep
codes
The
power-on
self-test
beep
codes
indicate
the
detection
of
a
problem.
–
One
beep
indicates
successful
completion
of
POST,
with
no
errors.
–
More
than
one
beep
indicates
that
POST
detected
a
problem.
Error
messages
also
appear
during
startup
if
POST
detects
a
hardware-configuration
problem.
See
and
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
more
information.
v
Troubleshooting
charts
These
tables
list
problem
symptoms
and
actions
to
correct
the
problems.
See
for
more
information.
v
Diagnostic
programs
and
error
messages
The
system
diagnostic
programs
are
provided
on
the
IBM
Enhanced
Diagnostics
CD.
These
diagnostic
programs
are
used
to
troubleshoot
problems
in
the
server.
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
more
information
about
the
diagnostic
programs
and
error
messages.
v
Light
path
diagnostics
Use
light
path
diagnostics
to
diagnose
system
errors
quickly.
See
for
more
information.
v
IBM
Electronic
Service
Agent
IBM
Electronic
Service
Agent
is
a
software
tool
that
monitors
the
server
for
hardware
error
events
and
automatically
submits
electronic
service
requests
to
the
IBM
Support
Center.
Also,
it
can
collect
and
transmit
system
configuration
information
on
a
scheduled
basis
so
that
the
information
is
available
to
you
and
your
support
representative.
It
uses
minimal
system
resources,
is
available
free
of
charge,
and
can
be
downloaded
from
the
Web.
For
more
information
and
to
download
Electronic
Service
Agent,
go
to
http://www.ibm.com/support/electronic/.
POST
beep
code
descriptions
POST
emits
one
beep
to
signal
successful
completion.
If
POST
detects
a
problem
during
startup,
other
beep
codes
might
occur.
Use
the
following
beep
code
descriptions
to
help
diagnose
and
solve
problems
that
are
detected
during
startup.
Note:
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
more
information
about
the
POST
beep
codes.
©
Copyright
IBM
Corp.
2008
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