Справочник Пользователя для Zebra Technologies P640i

Error messages

980541-001 Rev. A

P640i Card Printer User Guide

27

In all of the following cases, and all other unusual events, try power cycling first, then 
investigate specific issues:

•

Printhead descends before card arrives. Check horizontal offset. Reference 

•

Printhead stays down after card has gone away. Check card presence sensor. Reference 

•

Laminate cutter(s) fails to operate. see below, and reference 

•

Unusual media light indications.

•

Make sure the transfer roller toggle is in the operating position, pointing right.

•

Upper or lower laminate feed problems: remove, then replace transfer guides, discarding 
laminate patches on transfer rollers. Check for laminate where it shouldn’t be. Remove 
both laminate cassettes. If out, or nearly out, load fresh laminate. Wind laminate back in to 
eliminate overhang. Reinstall cassettes, latching securely. Visually check path from 
cassette(s) through feed roller, cutter and transfer guide.

•

Check for misfeeding of laminate due to poor engagement of white plastic idler on 
cassette with drive roller. Mark the upper core to check that it rotates (no need to mark the 
lower core - watch the notches on the laminate core). Feed laminate by pressing the 
LAMINATE button.

•

Laminate patch may be wrapped around the heated roller, causing card feed problems 
and/or poor lamination. Turn printer OFF, allow 10 minutes for cooling, then remove 
heated rollers - careful, they will still be HOT. Remove the rogue patch. Do NOT use a 
metal knife or any tool that might damage the heated rollers.

•

Check upper and lower laminate sensor readings, Reference 

, with and 

without laminate present (< 20 if present, > 180 if absent - numbers valid only if transfer 
guides installed).

For more information on specific printer functions (print station, flip station, laminator, etc.) 
refer to the appropriate Tech Note in the separate Tech Note Supplement to this Operator’s 
Guide.

Most P640i error conditions are identified by the printer itself, and are reported by the 
computer as error messages with corrective actions. Error messages are not further described 
in this section of the manual, which deals only with fault conditions that are not reported 
automatically. On this page are five examples of error messages:

There is almost no preventative maintenance to do. Dust and debris should be vacuumed out 
every 12 months, or more frequently in adverse environments.

Most problems can be prevented by careful handling of 

the media (cards, color ribbon and laminate), see Section 2, Media 
Handling.