Справочник Пользователя для Zebra Technologies RZ600

RFID Problems

1/11/11

Z Series

/RZ™ Series User Guide

79695L-003

 identifies problems that may occur with RFID printers, the possible causes, and the 

recommended solutions. For more information about RFID, refer to the RFID Programming 
Guide. A copy of the manual is available at 

 or on the user CD 

that came with your printer.

The printer is not calibrated for 
the media being used.

Manually calibrate the printer (see 

) 

The printer is unable to 
communicate with the RFID 
reader.

Turn off (O) the printer.

Wait 10 seconds.

Turn on (I) the printer.

If the problem persists, you may have a bad 
RFID reader or a loose connection between 
the RFID reader and the printer. Contact 
Technical Support or an authorized Zebra 
RFID service technician for assistance.

The printer is unable to 
communicate with the encoding 
module.

Turn off (O) the printer.

Wait 10 seconds.

Turn on (I) the printer.

If the problem persists, you may have a bad 
encoding module or a loose connection 
between the encoding module and the printer. 
Contact Technical Support or an authorized 
Zebra RFID service technician for assistance.

Radio frequency (RF) 
interference from another RF 
source.

Do one or more of the following as necessary:

Move the printer away from fixed RFID 
readers or other RF sources.

Make sure that the media door is closed at all 
times during RFID programming.

The settings are incorrect in 
your label designer software.

The software settings override the printer 
settings. Make sure that the software and printer 
settings match.

(Continued on next page.)