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v
   
Serial
 
numbers
 
of
 
your
 
hardware
 
products
 
v
   
Description
 
of
 
the
 
problem
 
v
   
Exact
 
wording
 
of
 
any
 
error
 
messages
 
v
   
Hardware
 
and
 
software
 
configuration
 
information
Using
 
other
 
services
 
If
 
you
 
travel
 
with
 
your
 
computer
 
or
 
relocate
 
it
 
to
 
a
 
country
 
where
 
your
 
desktop
 
or
 
notebook
 
computer
 
machine
 
type
 
is
 
sold,
 
your
 
computer
 
might
 
be
 
eligible
 
for
 
International
 
Warranty
 
Service,
 
which
 
automatically
 
entitles
 
you
 
to
 
obtain
 
warranty
 
service
 
throughout
 
the
 
warranty
 
period.
 
Service
 
will
 
be
 
performed
 
by
 
service
 
providers
 
authorized
 
to
 
perform
 
warranty
 
service.
 
Service
 
methods
 
and
 
procedures
 
vary
 
by
 
country,
 
and
 
some
 
services
 
might
 
not
 
be
 
available
 
in
 
all
 
countries.
 
International
 
Warranty
 
Service
 
is
 
delivered
 
through
 
the
 
method
 
of
 
service
 
(such
 
as
 
depot,
 
carry-in,
 
or
 
on-site
 
service)
 
that
 
is
 
provided
 
in
 
the
 
servicing
 
country.
 
Service
 
centers
 
in
 
certain
 
countries
 
might
 
not
 
be
 
able
 
to
 
service
 
all
 
models
 
of
 
a
 
particular
 
machine
 
type.
 
In
 
some
 
countries,
 
fees
 
and
 
restrictions
 
might
 
apply
 
at
 
the
 
time
 
of
 
service.
 
To
 
determine
 
whether
 
your
 
computer
 
is
 
eligible
 
for
 
International
 
Warranty
 
Service
 
and
 
to
 
view
 
a
 
list
 
of
 
the
 
countries
 
where
 
service
 
is
 
available,
 
go
 
to
 
http://www.lenovo.com/support/,
 
click
 
Warranty
,
 
and
 
follow
 
the
 
instructions
 
on
 
the
 
screen.
 
For
 
technical
 
assistance
 
with
 
the
 
installation
 
of
 
or
 
questions
 
related
 
to
 
Service
 
Packs
 
for
 
your
 
preinstalled
 
Microsoft
 
Windows
 
product,
 
refer
 
to
 
the
 
Microsoft
 
Product
 
Support
 
Services
 
Web
 
site
 
at
 
http://support.microsoft.com/directory/,
 
or
 
you
 
can
 
contact
 
the
 
Customer
 
Support
 
Center.
 
Some
 
fees
 
might
 
apply.
 
Purchasing
 
additional
 
services
 
During
 
and
 
after
 
the
 
warranty
 
period,
 
you
 
can
 
purchase
 
additional
 
services,
 
such
 
as
 
support
 
for
 
hardware,
 
operating
 
systems,
 
and
 
application
 
programs;
 
network
 
setup
 
and
 
configuration;
 
upgraded
 
or
 
extended
 
hardware
 
repair
 
services;
 
and
 
custom
 
installations.
 
Service
 
availability
 
and
 
service
 
name
 
might
 
vary
 
by
 
country
 
or
 
region.
 
For
 
more
 
information
 
about
 
these
 
services,
 
go
 
to
 
the
 
Lenovo
 
Web
 
site
 
at
 
http://www.lenovo.com.
 
 
56
 
User
 
Guide