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2.4  Display Troubleshooting 
2  Troubleshooting Procedures 
Tecra A3/S2 Series Maintenance Manual 
2-13 
This section describes how to determine if the computer’s display is functioning properly.  The 
process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other procedures 
as instructed. 
Procedure 1:  External display check 
Procedure 2:  Diagnostic check 
Procedure 3:  Connector and replacement check 
 
Procedure 1 
External display check 
Connect an external display to the computer’s external monitor port, then boot the computer.  
The computer automatically detects the external display.  
If the external display works correctly, the internal LCD may be damaged. Go to Procedure 3. 
If the external monitor appears to have the same problem as the internal monitor, the system 
board may be damaged.  Go to Procedure 2. 
 
Procedure 2 
Diagnostic check 
The Display Test program is stored on the computer’s Diagnostics disk.  This program checks the 
display controller on the system board.  Insert the Diagnostics disk in the computer’s floppy disk 
drive, turn on the computer and run the test.  Refer to Chapter 3, Tests and Diagnostics for 
details. 
If an error is detected, go to Procedure 3.  If an error is not detected, the display is functioning 
properly.