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2–2
Maintenance and Service Guide
Troubleshooting
Problems and Solutions
The following tables list possible problems, the possible cause of 
each problem, and the recommended solution.
Table 2-1
Power Problems and Solutions
Problem
Possible Cause
Solution
The blue indicator 
light does not 
come on.
The notebook is not 
powered on.
Turn on the notebook.
The Expansion Base is not 
connected to AC power.
Verify that the AC cable is 
properly connected to the 
Expansion Base and to an 
AC power outlet.
The expansion cable on 
the Expansion Base is not 
properly connected to the 
expansion connector on 
the notebook.
Turn off the notebook and 
unplug the expansion cable. 
Then plug the expansion 
cable back in to the notebook 
and turn the notebook on.
If the above solutions are 
unsuccessful, the 
expansion cable may be 
damaged.
Replace the expansion 
cable. 
If the above solutions are 
unsuccessful, the power 
supply may be 
malfunctioning.
Replace the power supply. 
The notebook 
shuts down.
The Expansion Base is not 
plugged into an AC power 
outlet, draining the 
notebook battery pack.
Plug the Expansion Base 
into an AC power outlet.
If the above solution is 
unsuccessful, the power 
supply may be 
malfunctioning.
Replace the power supply.