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C H A P T E R
10
Troubleshooting Tools and
Resources
Resources
This chapter contains information and procedures for correcting faults in initial
configuration and subsequent faults.
configuration and subsequent faults.
Additional information and resources are available at
http://www.sun.com/service/support/sunsolve/index.html
.
The website contains information on software versions and provides necessary
patches for customers.
patches for customers.
Diagnostics
This section describes tools and resources essential for troubleshooting a Sun
StorEdge Network FC Switch-8 and Switch-16 Version 3.0 switch. Use this
information as well as information found in the appropriate hardware specific
manuals to determine the problem and the service required.
StorEdge Network FC Switch-8 and Switch-16 Version 3.0 switch. Use this
information as well as information found in the appropriate hardware specific
manuals to determine the problem and the service required.
▼
To Identify the Problem:
Check one or a combination of resources. Make sure you capture the information
you gather for a service call, if you need one.
you gather for a service call, if you need one.
Host Based Files:
■
/var/adm/messages
■
/etc/raid/rmlog.log
(for A3500FC, if applicable)
■
Sun StorEdge T3 Array
syslog
(can be forwarded to the host)