Справочник Пользователя для American Power Conversion Automatic Transfer

4. Pack the unit carefully. The warranty does not cover damage sustained in transit. Enclose a 

letter with your name, address, RMA number and daytime phone number; a copy of the sales 
receipt; and a check as payment, if applicable.

5. Mark the RMA number clearly on the outside of the shipping carton.

6. Ship by insured, prepaid carrier to the address provided by the Customer Support technician.