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DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Contents
iii
Contents
Contents
iii
1
Introduction
1
■
Conventions Used in This Document
2
■
Security Measures
2
2
Understanding the Console Layout
5
■
Physical Layout of Your Console
5
Outside-Lines Buttons Area
7
Call Appearance Buttons
8
Dialing Keypad
9
Features
11
The Display
12
Displaying in Normal Mode
14
Ringer-Volume Control Area
18
Selector Console
19
Tones Heard Through Handset or Headset
21
3
Operating the Console
23
■
Activating the Console
24
■
Deactivating the Console
24
■
Transferring Calls to Internal Extensions
24
■
Transferring Calls to Outside Numbers
25
■
Placing Callers on Hold
26
■
Connecting Two or More Callers
26
■
Answering Emergency Calls
27
4
Using the Features
29
■
Speeding Up the Console
29
Using Auto Start
29
Speed Dialing
30
Holding Calls Automatically
31
■
Handling Multiple-Party Calls
31
Connecting Multiple Callers
31
Locking Out the Console Operator
32
Recalling the Console Operator
32
Paging with Deluxe Voice Paging
33
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