Справочник Пользователя для Avaya Enterprise Communications Server

Issue 1

November 2000

Hospitality Operations 

60

Front Desk Operations 

early morning wakeup calls, you can advertise breakfast at your coffee shop. For 
afternoon wakeup calls, you can advertise dinner at your restaurant. These 
announcements are recorded using the Announcement circuit pack and are 
assigned manually to wakeup calls when the wakeup calls are scheduled using the 
attendant console or a backup telephone.

There are many other ways you can use recorded announcements, For example, 
you can announce special events at the hotel or announce the dinner menu at the 
restaurant, or you can create a fixed set of recorded announcements that you can 
change as needed. You can also publish those announcement numbers in your 
“directory of guest services.” Guests can enter the announcement numbers from 
their rooms to hear the recorded information.

Messages provided by the Speech Synthesizer circuit pack are fixed 
in content and cannot be changed.

You can verify the proper operation and content of the wakeup announcements. 
The operation is different for the Announcements and Speech Synthesizer circuit 
packs.

For the Announcement circuit pack, do the following from a telephone that has 
console permissions:

1. Lift the telephone handset, and enter the Announcement feature access 

code _____.

2. Enter the extension number of the announcement that you need to record.

3. Press the 

1

 button, and record after the tone. Hang up, press the 

drop

 button, 

or press the switchhook when finished.

4. After waiting 15 seconds, enter the extension number of the announcement 

you just recorded.

5. Listen to the recording. If you need to re-record the message, repeat steps 1 

through 3.

6. If the message is satisfactory, hang up and repeat steps 1 through 3 to 

record the rest of the messages.