Справочник Пользователя для Fujitsu FI-5650C

AP-2

Appendix 1 Troubleshooting

Before you ask for repair service, check the following items. If the problem persists even after implementing
remedies below, contact the dealer where your purchased the or an authorized FUJITSU service provider.      

Scanner cannot be 

tuned ON.

Did you push the power switch? 

Push the power switch.

Is AC cable connected correctly?

Correctly connect the AC cable.

Disconnect the AC cable from the scanner, then 

connect it again.

 

If this does not restore the 

power supply, contact the dealer where you pur-

chased the scanner or an authorized FUJITSU 

scanner service provider.

Scanning does not 

start.

Are the documents loaded correctly 

on the ADF paper chute?

Load the document correctly on ADF paper chute.

Is the ADF closed completely?

Close the ADF completely.

Is the interface cable connected 

correctly?

Correctly connect the cable. (When a USB hub is 

used, check the hub’s power supply.)

Is the interface cable broken?

Use a new interface cable and correctly connect it. 

Is the SCSI ID set correctly? (When 

using SCSI interface)

Set the SCSI ID correctly using SCSI ID switch on 

the rear of the scanner.

Does the scanning start after 

running ON the scanner again?

If this does not solve the problem, contact the 

dealer where you purchased the scanner or an 

authorized FUJITSU service provider.

Does the Function No. display 

indicates an alarm or an error?

When the Function No. display indicates an alarm 

or an error, refer to "6 TROUBLE SHOOTING" in 

the "fi-5650C Operator's Guide".

Does the alarm state remain 

displayed even after the scanner has 

been turned OFF and back ON 

again?

Turn OFF and ON the scanner.
If this does not eliminate the alarm state, contact 

the dealer where you purchased the scanner or an 

authorized FUJITSU service provider.

Indication on the 

Function No. dis-

play goes out.

Does the display remain blank even 

after you push any button on the 

operator panel?

If this does not solve the problem, contact the 

dealer where you purchased the scanner or an 

authorized FUJITSU service provider.

Does the display remain blank even 

after running ON the scanner again?

If this does not solve the problem, contact the 

dealer where you purchased the scanner or an 

authorized FUJITSU service provider.

Vertical lines appear 

in the scanned 

images.

Do the lines appear on the same part 

of images?

Clean the glass following the instruction in “4.2 

Cleaning ADF” of the “fi-5650C Operator’s 

Guide”.

Are the upper/lower glasses inside 

the ADF clean?

Clean the glass following the instruction in “4.2 

Cleaning ADF” of the “fi-5650C Operator’s 

Guide”.

Do the lines disappear on images 

with low resolution settings?

Scan the documents with low resolution settings.