Справочник Пользователя для SMART Technologies 880ix3 AND 885ix3

CHAPTER 5
TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM

smarttech.com/kb/170911

computer’s manual for more information.

2. Configure the display mode of your computer’s graphics card to make it compatible with the

projector. Refer to your computer’s manual for more information.

3. Adjust the frequency, tracking, H-position and V-position settings in the on-screen menu. See

4. Optionally, reset the projector as described in

the frequency and tracking to their original values.

IMPORTANT

This action resets all values to their defaults.

Frozen image

If the projector has a frozen image, perform the following procedure.

To resolve a frozen image

1. Ensure that the Hide Display feature is off.

2. Press the Hide button on the projector’s remote control to hide or show the display.

3. Ensure that the source device, such as the DVD player or computer, isn’t malfunctioning.

4. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.

5. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.

6. Connect the power cable, and then turn on the projector.

7. If the previous steps don’t resolve the issue, contact your authorized SMART reseller.

The image doesn’t fit the interactive whiteboard

If you’re using a SMART U100w projector with a wide screen interactive whiteboard, verify that

you’re using the correct aspect ratio mode for the interactive whiteboard:

Interactive whiteboard

Aspect ratio mode

SMART Board 885 interactive whiteboard

16:10

You can set the aspect ratio mode using the Native DLP Resolution setting in the Projector

Functions menu (see

The image from a connected laptop computer isn’t projected

Laptop computer settings can interfere with projector operations.