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Troubleshooting & Diagnostics 
Diagnostic Information 
 
 
 
85 
 
 
 
 
 
 
 
Troubleshooting
 
Table 22. DDS Tape Module Drive Error Codes
 
Code 
Description 
06h 
Capstan motor stalled. 
07h 
During calibration, servo failed to converge to a value within the correct range. 
08h 
Drum is stationary when it should be rotating. 
09h 
Drum phase lock lost during a write. The drive failed to maintain drum phase 
relative to tape, so tracks are starting too early or too late. 
0Dh 
During a mode movement, 20s elapsed without reaching target position, or 6.4s 
elapsed without any change in rotary encoder state. 
15h 
Servo did not see first command. 
16h 
Drum failed to stop rotating. 
17h 
Reels stuck while drive in process of threading tape. 
18h 
Supply reel stuck during capstan or reel-driven tape motion. 
19h 
Servo ROM checksum failure. 
1Ah 
Too many reel FG pulses detected from supply reel during capstan or reel-driven 
tape motion. 
1Bh 
Take-up reel stuck during capstan or reel-driven tape motion. 
1Ch 
Too many reel FG pulses detected from take-up reel during capstan or reel-driven 
tape motion. 
1Dh 
Attempt to execute download routine failed because download version does not 
correspond to version of servo firmware. 
1Eh 
Communication protocol error indicates servo is “busy” when it should not be. 
1Fh 
Servo cannot respond because it is hung. 
20h 
Filemark encountered during a read, write, or spacing operation. 
21h 
Setmark encountered during a read, write, or spacing operation. 
22h 
Record of unexpected length was read. 
23h 
Format error in the group just read. MEDIUM ERROR. 
24h 
Buffer firmware does not know the logical tape position. MEDIUM ERROR. 
25h 
Parity error on reading data from the buffer. HARDWARE ERROR. 
26h 
Mismatch in number of bytes transferred to and from SCSI, due to firmware or 
hardware failure. HARDWARE ERROR. 
27h 
Illegal machine state detected. HARDWARE ERROR. 
28h 
Illegal buffer command received. HARDWARE ERROR. 
29h 
Illegal parameters sent with a valid buffer command. HARDWARE ERROR. 
2Ah 
Space or Locate failed; position specified is in middle of a compressed entity. 
2Bh 
Write Setmarks failed because it would cause the number of setmarks in the 
current partition to exceed 65535. No error is logged to EEPROM. ILLEGAL 
REQUEST.