Справочник Пользователя для HP (Hewlett-Packard) 4100N

Скачать
Страница из 278
EN
Determining printer problems 143
Troubleshooting flowchart for Macintosh 
users
Can you print from a software 
application?
YES
Go to step 
2
.
NO
The Macintosh computer is 
not communicating with the 
printer.
Auto Setup did not 
automatically set up the 
printer.
The printer driver 
icon does not 
appear in the 
Chooser.
• Make sure the printer control 
panel displays 
READY
 (see the first 
• Make sure the correct printer 
driver is selected in the left half of 
the Chooser. Then make sure 
that the desired printer name is 
selected (highlighted) on the right 
half of the Chooser. There will be 
an icon next to the printer name 
after the driver has been set up 
and configured with the PPD.
• If the printer resides on a network 
with multiple zones, make sure 
the correct zone is selected in the 
AppleTalk Zones box in the 
Chooser.
• Make sure the correct printer has 
been chosen in the Chooser by 
printing a configuration (see 
“Configuration page” on 
page 152). Mak
e sure the name 
of the printer displayed on the 
configuration page matches the 
printer in the Chooser.
• Make sure AppleTalk is active. 
(Select this in the Chooser or in 
the AppleTalk control panel, 
whichever is applicable for your 
OS version.)
• Make sure the computer and 
printer are on the same network. 
From Control Panels in the Apple 
menu, select the Network (or the 
AppleTalk) control panel and then 
choose the correct network (for 
example, LocalTalk or EtherNet).
• Set up the printer manually by 
selecting Configure.
• Reinstall the printer software. 
(See the getting started guide.)
• Select an alternate PPD (see 
• The PPD might have been 
• A network queue might be 
present.
• Make sure the Apple 
LaserWriter 8 
Chooser extension 
resides in the 
Extensions folder.
• If it is not present 
anywhere on your 
system, contact 
Apple Computer, Inc.