Справочник Пользователя для HP (Hewlett-Packard) 4100N

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Overview 95

4

Problem solving

This chapter will help you to troubleshoot and solve printer problems.

Occasionally, paper can jam during printing. This section will help 
you to locate paper jams, properly clear them from the printer, and 
solve repeated paper jams.

Many different messages can appear on the printer control panel 
display. Some messages tell the printer’s current status, such as 

INITIALIZING

. Other messages require an action, such as 

CLOSE TOP COVER

. Many of these messages are self-explanatory. 

However, some messages indicate a problem with the printer, or 
request further action or description. This section lists these types 
of messages, and tells what to do if a message persists.

The printer should produce print jobs of the highest quality. If print 
jobs do not look sharp and clear, defects such as lines, specks, or 
smears appear on the page, or paper is wrinkled or curled, use this 
section to troubleshoot and solve the output quality problem.

Before you can fix a printer problem, you must understand where 
the problem lies. Use the flowchart in this chapter to determine the 
printer problem, and then follow the corresponding troubleshooting 
suggestions.

From the printer, you can print information pages, which give details 
about the printer and its configuration.