Справочник Пользователя для Samsung SCX-6545N
115 _Troubleshooting
Vertical repetitive
defects
defects
If marks repeatedly appear on the printed side
of the page at even intervals:
•
of the page at even intervals:
•
The imaging unit may be damaged. If a
repetitive mark occurs on the page, run a
cleaning sheet through several times to
clean the cartridge; contact a service
representative. After the printout, if you still
have the same problems, remove the
imaging unit and then, install a new one.
(See "Replacing the imaging unit" on
page 97.)
repetitive mark occurs on the page, run a
cleaning sheet through several times to
clean the cartridge; contact a service
representative. After the printout, if you still
have the same problems, remove the
imaging unit and then, install a new one.
(See "Replacing the imaging unit" on
page 97.)
•
Parts of the machine may have toner on
them. If the defects occur on the back of
the page, the problem will likely correct
itself after a few more pages.
them. If the defects occur on the back of
the page, the problem will likely correct
itself after a few more pages.
•
The fusing assembly may be damaged.
Contact a service representative.
Contact a service representative.
Background scatter
Background scatter results from bits of toner
randomly distributed on the printed page.
•
randomly distributed on the printed page.
•
The paper may be too damp. Try printing
with a different batch of paper. Do not open
packages of paper until necessary so that
the paper does not absorb too much
moisture.
with a different batch of paper. Do not open
packages of paper until necessary so that
the paper does not absorb too much
moisture.
•
If background scatter occurs on an
envelope, change the printing layout to
avoid printing over areas that have
overlapping seams on the reverse side.
Printing on seams can cause problems.
envelope, change the printing layout to
avoid printing over areas that have
overlapping seams on the reverse side.
Printing on seams can cause problems.
•
If background scatter covers the entire
surface area of a printed page, adjust the
print resolution through your software
application or in printer properties.
surface area of a printed page, adjust the
print resolution through your software
application or in printer properties.
Misformed
characters
characters
•
If characters are improperly formed and
producing hollow images, the paper stock
may be too slick. Try different paper. (See
"Specification on print media" on page 35.)
producing hollow images, the paper stock
may be too slick. Try different paper. (See
"Specification on print media" on page 35.)
•
If characters are improperly formed and
producing a wavy effect, the scanner unit
may need service. Contact a service
representative.
producing a wavy effect, the scanner unit
may need service. Contact a service
representative.
Page skew
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. (See
"Specification on print media" on page 35.)
"Specification on print media" on page 35.)
•
Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.
loaded correctly and the guides are not too
tight or too loose against the paper stack.
CONDITION
SUGGESTED SOLUTIONS
A
Curl or wave
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. (See "Specification on print media" on
page 35.)
temperature and humidity can cause paper
curl. (See "Specification on print media" on
page 35.)
•
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
try rotating the paper 180° in the tray.
Wrinkles or creases •
Ensure that the paper is loaded properly.
•
Check the paper type and quality. (See
"Specification on print media" on page 35.)
"Specification on print media" on page 35.)
•
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
try rotating the paper 180° in the tray.
Back of printouts
are dirty
are dirty
Check for leaking toner. Clean the inside of the
machine. Contact a service representative.
machine. Contact a service representative.
Solid Color or
Black pages
Black pages
•
The imaging unit may not be installed
properly. Remove the cartridge and reinsert
it.
properly. Remove the cartridge and reinsert
it.
•
The imaging unit may be defective and need
replacing. Remove the imaging unit and
install a new one. (See "Replacing the
imaging unit" on page 97.)
replacing. Remove the imaging unit and
install a new one. (See "Replacing the
imaging unit" on page 97.)
•
The machine may require repair. Contact a
service representative.
service representative.
Loose toner
•
Clean the inside of the machine. Contact a
service representative.
service representative.
•
Check the paper type and quality. (See
"Specification on print media" on page 35.)
"Specification on print media" on page 35.)
•
Remove the imaging unit and then, install a
new one. (See "Replacing the imaging
unit" on page 97.)
new one. (See "Replacing the imaging
unit" on page 97.)
•
If the problem persists, the machine may
require repair. Contact a service
representative.
require repair. Contact a service
representative.
CONDITION
SUGGESTED SOLUTIONS
A