Справочник Пользователя для HP 146GB 512547-B21

Support Services

Support Services

Support Services

Support Services

Care Pack services provide a range of life cycle support options that let you choose the service levels that
meet your business requirements, from basic to mission-critical.

A full range of HP Care Pack hardware and software services are available including:

Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 ours, 5 day to 24 hours, 7
days call window with options including 4-hour response or 6-hour Call-To-Repair.
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials, and
VMWare-based IT solutions helping to deliver high level of application availability. Response times
ranging from 30 minutes for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution

NOTE:

NOTE:

NOTE:

NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or
resellers or visit our worldwide Web site on the internet at: 

NOTE:

NOTE:

NOTE:

NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us
at: 

NOTE:

NOTE:

NOTE:

NOTE: Additional information regarding worldwide limited warranty and technical support is available
at: 

HP SAS Enterprise and SAS Midline Hard Drives

HP SAS Enterprise and SAS Midline Hard Drives

HP SAS Enterprise and SAS Midline Hard Drives

HP SAS Enterprise and SAS Midline Hard Drives

DA - 12244   Worldwide — Version 18 — June 2, 2009

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