Справочник Пользователя для Printronix l7032
Chapter 7
Service
.1 Ordering Consumables and Supplies
ontact the Printronix Supplies Department for genuine Printronix supplies.
mericas (800) 733-1900
iddle East, and Africa (33) 1 46 25 1900
65) 65
82
fault.aspx
Please have the following information available before you call the Printronix Customer Support
Center:
• Model number
Center:
• Model number
• Serial number (located on the back of the printer)
• Installed options (i.e., interface and host type if applicable to the problem)
• Configuration printout (see Chapter 2)
• Is the problem with a new install or an existing printer?
• Description of the problem (be specific)
• Good and bad samples that clearly show the problem (faxing of these samples may be
required)
Americas (714) 368-2686
Europe, Middle East, and Africa (31) 24 6489 410
Asia Pacific (65) 6548 4114
Europe, Middle East, and Africa (31) 24 6489 410
Asia Pacific (65) 6548 4114
http://www.printronix.com/public/servicessupport/default.aspx
7
C
A
Europe, M
Asia Pacific (
48 4116 or (65) 6548 41
http://www.printronix.com/public/supplies/de
7.2 Requesting Printer Service
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