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P-2302R-P1 Series Quick Start Guide
12
Setting Up Your Computer’s IP Address
Note: Follow these instructions only if you are following a suggestion in 
.
This section shows you how to set up your Windows NT/2000/XP computer to automatically get an IP address 
from the P-2302R-P1. See your User’s Guide for detailed IP address configuration for other Windows and 
Macintosh computer operating systems.
The web configurator 
returns to the Login 
screen when I try to 
do something.
By default, the web configurator times out in five minutes. Log in again. You can change 
this setting. Click Maintenance > System > General, and change the Administrator 
Inactivity Timer
.
There is no dial tone.
Check the connection between your telephone and the P-2302R-P1. See section 
Test the telephone wire.
Connect the wire to a telephone and a regular telephone outlet.
If you cannot hear the dial tone, the wire might be bad. Use a different one.
If the problem continues, contact your local vendor.
I cannot make VoIP 
phone calls.
The dial tone beeps or 
pulses.
Log in to the P-2302R-P1. Select Go to Advanced setup. The Status screen appears. 
In the VoIP Status section (at the bottom), make sure at least one of the VoIP accounts is 
registered. If neither account is registered, click Register for the VoIP account(s) that you 
set up in section 
. If you cannot register your VoIP account(s), see the 
suggestions for this problem below.
If the problem continues, contact your local vendor.
I cannot register my 
VoIP account(s).
Make sure you provided the right information in the VoIP Setup Wizard. See section 
Make sure you can access the Internet through the P-2302R-P1. Launch your web 
browser, and go to any web site (for example, 
http://www.zyxel.com
). If you cannot open 
the web site, see the 
 suggestions for that problem.
Make sure your VoIP account uses SIP. Your P-2302R-P1 only supports SIP. If you are 
not sure, contact your VoIP service provider.
If the problem continues, contact your VoIP service provider.
I cannot access the 
Internet through the 
P-2302R-P1.
Make sure you provided the correct information in the Connection Wizard. If you are not 
sure which connection type (encapsulation) your ISP uses, try selecting the other one in 
the Connection Wizard. See section 
.
Make sure you provided the correct user name and password if you are using PPPoE.
Check the connections between the P-2302R-P1 and the modem or router you use to 
access the Internet. See section 
.
If this is a new Internet account, contact your ISP.
If the problem continues, contact your local vendor.
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