Руководство Пользователя для Polycom CX700

 Troubleshooting Your Polycom® CX700 IP Phone

4 - 7

The phone does not ring.

Ring setting or volume is low.

Do one of the following steps:

Adjust the ringing level from the front 
panel using the volume up/down keys

.

Check same status of handset, 
headset (if connected) and through 
the Speakerphone.

Verify that the phone is logged in and 
registered with Microsoft Office 
Communication Server 2007.

Outbound or inbound calling is 
unsuccessful.

Do one of the following steps:

Place a call to the phone under 
investigation. Check that the display 
indicates incoming call information.

Lift the handset. Ensure dial tone is 
present and place a call to another 
extension or number. Check that the 
display changes in response.

Verify that the phone is logged in and 
registered with Microsoft Office 
Communication Server 2007.

You may not have your dial plan set 
correctly or you may not have 
authorization to dial out. Contact your 
system administrator.

You turned off the ringer.

Do one of the following steps:

When there is an incoming call, lift the 
handset, press Speakerphone key or 
press Headset key and you will get a 
dial tone.

I entered digits but I do not see 
them on the display.

Do one of the following steps:

If you are not in either call view or 
contacts view, make sure you go back 
to call view or contacts view.

Touch screen input once to make sure 
text box is in focus.