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Avaya

DEFINITY® Enterprise Communications Server Release 7
Console Operations

555-230-700

Issue 4

June 1999

Contents

iii

Contents

iii

Introduction

Conventions Used in This Document

Security Measures

Understanding the Console Layout

Physical Layout of Your Console

Outside-Lines Buttons Area

Call Appearance Buttons

Displaying in Normal Mode

Ringer-Volume Control Area

Selector Console

Tones Heard Through Handset or Headset

Operating the Console

Activating the Console

Deactivating the Console

Transferring Calls to Internal Extensions

Transferring Calls to Outside Numbers

Placing Callers on Hold

Connecting Two or More Callers

Answering Emergency Calls

Using the Features

Speeding Up the Console

Using Auto Start

Holding Calls Automatically

Handling Multiple-Party Calls

Connecting Multiple Callers

Locking Out the Console Operator

Recalling the Console Operator

Paging with Deluxe Voice Paging