Инструкции По Установке для Spectra Logic spectra t200
Returning a Malfunctioning Component
16
Ship an RMA Return
1. Place the prepaid red and white shipping label that was included with the
replacement component in a visible location on the outside of the shipping carton.
Make sure the RMA number is written on the label.
Make sure the RMA number is written on the label.
If you do not have a return shipping label, contact the RMA Administrator at
1-800-227-4637 for instructions.
1-800-227-4637 for instructions.
2. Follow the steps that are appropriate for your location to ship the component.
Domestic Return Instructions
a
a. For follow-up on RMA equipment service and returns, contact SpectraGuard Technical Support either by phone or email
).
Notes
Ship the package to:
Spectra Logic Corporation
ATTN: {RMA Number}
5571 Arapahoe Avenue
Boulder CO 80303
ATTN: {RMA Number}
5571 Arapahoe Avenue
Boulder CO 80303
Contact FedEx Ground to schedule pick-
up (1-888-777-6040).
up (1-888-777-6040).
Note:
Regular FedEx pickups will not
accept ground packages. Spectra Logic
will pay the return freight for all domestic
shipments.
will pay the return freight for all domestic
shipments.
International Return Instructions
a
Notes
1. Fill out your portion of the International
Shipping Instructions form, available on the
Spectra Logic Web site at
Spectra Logic Web site at
2. Return the completed form to Spectra Logic
using one of the following methods:
Email: intlreturns@spectralogic.com
Fax:
303.939.8844
Post:
Spectra Logic
International Returns
1700 N 55th Street
Boulder CO 80301
USA
International Returns
1700 N 55th Street
Boulder CO 80301
USA
Spectra Logic arranges for return
shipment when a request is made to
International Shipping.
International Shipping.
When you receive confirmation from
Spectra Logic, follow the instructions
given to prepare the component for
pickup by the shipper.
given to prepare the component for
pickup by the shipper.
If you have any questions about this
process, contact the RMA Administrator
at 303-449-0160 for instructions.
at 303-449-0160 for instructions.