Release Note для Spectra Logic spectra t120

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User Guide Updates
118
Appendix B – Service and Support
Warranty
The Spectra T120 library is warranted for one year from date of shipment from the 
factory. This warranty includes a Next Business Day On-Site service contract for sites 
located in North America and the European Union, and is explained as follows:
Access to a Spectra Logic support representative any business day (not including 
evenings, weekends or holidays) from 8:00 a.m. to 5:00 p.m. local time.
Service visit from a field service representative, upon verification that the unit 
purchased has malfunctioned, Spectra Logic must be notified by 4:00 p.m. (local time) 
for a field service representative to be dispatched that day for arrival the following 
business day.
Note:
Under any Warranty and Additional Service Option, if Spectra Logic 
forwards to Customer a library or part to replace a malfunctioning library 
or part, Customer will return the malfunctioning unit or part to Spectra 
Logic (using the RMA # provided) within five days of receipt of the 
replacement library/part. If Customer does not return the malfunctioning 
library/part within five days (fob destination), Customer will pay for the 
unit/part at the then-applicable list price and upon receipt of invoice from 
Spectra Logic.
If Customer does not pay as provided herein and such non-payment 
continues for 10 days after written notice, Spectra Logic may unilaterally 
void the warranty and pursue all available remedies.
Advanced Service Options
To view Spectra Logic’s advanced service options, visit the Spectra Logic Web site at