Руководство Пользователя для ASUS ASMB8-iKVM

A-4

Appendix

A.3 Troubleshooting

Problem

Solution

The local/central server cannot connect
to the ASMB8-iKVM board

1. Check if the LAN cable is connected

to the LAN port.

2. Make sure that the IP address of

both the remote and local/central

servers are on the same subnet.

(Refer to chapter 2 for details.)

Try “ping xx.xx.xx.xx” (remote

server ip) on local/central server

and make sure remote server could

reply the ping request.

3. Check if the IP source is set to

[DHCP]. When set to [DHCP], you’ll

not be able to configure the IP

address.

All the SEL (System Event Log)
cannot be displayed

The maximum SEL number is 900 events.

The date/time shown in SEL (System
Event Log) screen is incorrect

Refer to section 4.4.9 to check if the time

zone is set up correctly.

ASMB8-iKVM has network connection
problems in Firewall environment

Ask MIS to add the following port

numbers in Firewall:

5123 (virtual floppy) (TCP)

5120 (virtual CDROM) (TCP)

623 (IPMI) (TCP & UDP)

80 (HTTP) (TCP)

7578 (iKVM) (TCP)

443 (HTTPs) (TCP)

161 (SNMP) (UDP)

The Java redirection screen cannot be
displayed normally

Click Refresh Page button to refresh the

redirection screen.

This troubleshooting guide provides answers to some common problems that you may

encounter while installing and/or using ASUS ASMB8-iKVM. These problems require simple

troubleshooting that you can perform by yourself. Contact the Technical Support if you

encounter problems not mentioned in this section.

The ASMB JAVA console only works with the onboard VGA. Other add-on video cards may

not properly display the ASMB JAVA console.