Руководство По Установке для Netgear CM500 - High Speed Cable Modem—DOCSIS 3.0

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR 

trademarks are used for reference purposes only.

1.  Contact your cable Internet provider.

a.  Check with your cable Internet provider to confirm that this 

cable modem is allowed on your cable network.
This cable modem might not be compatible with certain cable 
networks. 

b.  If this cable modem is allowed on your cable network, inform your 

cable Internet provider that you are installing a new cable modem 

that you bought from a retail store. 

c.  Provide your cable Internet provider with the cable modem’s model 

number, which is CM500.

You can also visit your cable Internet provider’s website and follow the 
onscreen instructions to set up your Internet service. 

Telephone number depends on your region.

1‑800‑XFINITY (1‑800‑934‑6489) 

For information about Xfinity, see the other side of this 
quick start guide.

1‑844‑2SIMPLE (1‑844‑274‑6753)

1‑800‑892‑2253 

Note: 

Your cable Internet provider’s contact information might change. 

You can also find the contact number in your monthly Internet 
service billing statement.

2.  When asked, provide the cable modem’s serial number and MAC 

address, which are on the product label on the bottom of the 

cable modem.

3.  Wait for your cable Internet provider to confirm that your cable modem 

is active.

4.  If you do not get an Internet connection with the cable modem, ask 

your cable Internet provider to look for your cable modem online, then 

do one of the following depending on what your cable Internet provider 

tells you about your cable modem:
•  If the cable modem is visible to your cable Internet provider, reboot the 

cable modem. Check your online status again.

•  If the cable modem is not visible to your cable Internet provider, 

ask your cable Internet provider how you can determine why the 
cable modem does not connect with your high‑speed Internet service.

To determine the accurate Internet speed, visit the speed test website of 
your cable Internet provider and perform a speed test. If your actual speed 
is lower than your subscribed speed, contact your cable Internet provider.

After you install and activate the cable modem, you can disconnect the 
computer and connect a router to the cable modem.

¾

1.  Reboot the cable modem by unplugging the power cable from the 

cable modem and plugging it back in. 
Wait for the Internet LED 

 to stop blinking and light solid green.

2.  Use an Ethernet cable to connect the Ethernet port on the cable modem to 

the WAN or Internet port on the router.

3.  Power on the router.

Wait until the router 
is ready.

4.  Connect a computer 

to the router.

Thank you for purchasing this NETGEAR product. After installing your device, 

locate the serial number on the label of your product and use it to register your 

product at 

. 

You must register your product before you can use NETGEAR telephone 

support. NETGEAR recommends registering your product through the NETGEAR 

website. 

For product updates and web support, visit  

. NETGEAR recommends that you use only the 

official NETGEAR support resources. 

You can get the user manual online at 

.

For regulatory compliance information, visit  

. 

See the regulatory compliance document before connecting the power supply.

Customer‑owned cable modems might not be compatible with certain 

cable networks. Check with your cable Internet provider to confirm that this 

NETGEAR cable modem is allowed on your cable network.

May 2015

350 East Plumeria Drive

San Jose, CA 95134, USA