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Success Story
King County Creates Shared 
Infrastructure on FlexPod with 
Microsoft Private Cloud and 
Saves $700,000 Annually
Customer Profile
Located on Puget Sound in the state  
of Washington and covering 2,134 
square miles, King County is nearly 
twice as large as the average county in 
the United States. With more than 1.9 
million people, it also ranks as the 14th 
most populous county in the nation. 
The Challenge
Taming a complex, decentralized 
environment
In King County, information technology 
(IT) consolidation and standardization 
are a high priority. From the executive 
branch to public health and defense to 
the Department of Transportation and 
Parks and Recreation, the county takes  
a decentralized approach to deploying 
systems and delivering services. This 
has resulted in numerous duplicate 
efforts and dozens of departments  
handling IT and maintaining disparate 
server environments or virtualized envi-
ronments on their own. The resulting 
mismatched technology standards and 
redundant efforts ultimately increased 
overhead and made inefficient use of 
taxpayer dollars.
When Chief Information Officer Bill 
Kehoe joined the county, he saw an 
opportunity to make the transition to a 
secure, shared cloud environment that 
would be far more efficient. His vision 
was to offer an infrastructure-as-a-service 
(IaaS) private cloud that could be shared 
among departments, yet managed  
centrally by King County Information 
Technology (KCIT) from the county’s 
state-of-the-art data center hosted at 
Sabey Corporation in Seattle. Because 
the infrastructure would be shared, King 
County would need to offer ultra-secure 
multi-tenancy so that information such 
as police records, for example, would 
not be visible to unauthorized person-
nel in other departments. 
Moving to a shared, service-oriented 
architecture
The overall business goal was to deliver 
county services to residents with greater 
speed and efficiency and enhance 
back-office functions using what would 
be called the standard virtualized environ-
ment, or SVE. Kehoe’s solution was to 
offer an IaaS platform to his customers—
the many departments countywide with 
diverse missions—that would be not only 
more cost effective but also more secure, 
offer higher availability and reliability, and 
simplify management. 
“Much like our counterparts in the pri-
vate sector, we are looking to provide 
KEY HIGHLIGHTS
Industry
County government
The Challenge
•  Migrate departments to a stan-
dard, virtualized environment 
that is more cost-effective, 
secure, and reliable
•  Improve and enhance service 
delivery to citizens
The Solution
Build shared infrastructure on the 
FlexPod
®
 platform, the unified, 
prevalidated data center solution 
from NetApp and Cisco integrated 
with Microsoft Private Cloud  
technology based on Windows 
Server
®
 and System Center.
Benefits
•  Consolidated from the county’s 
48 data centers to 2, saving 
over $700,000 annually
•  Reduced the size of the overall 
storage environment by 70%
•  Enabled rapid scalability and 
provisioning for new potential 
sources of revenue for the 
county 
•  Maximized the value of data 
center resources, thereby 
improving value for taxpayers
Another NetApp 
solution delivered by: