Дорожная карта для Cisco Cisco Prime Collaboration 10.6

Information to perform the following tasks for managing and 
supporting Cisco Unified Communications Manager, Cisco 
Unity Connection, Cisco TMS, and associated devices. 

Set up the Prime Collaboration server with user credentials 
and license files. 

Add device credentials to manage devices using Prime 
Collaboration. 

Discover devices using various methods based on the device 
you want to manage. 

Define polling parameters to keep the inventory database 
up-to-date. 

Track call quality for voice and video endpoints. 

Define threshold parameters to monitor faults. 

Define notification services to receive e-mail alerts on events 
and alarms. 

Customize events that you want to monitor in your network. 

Perform maintenance tasks, such as performing backup and 
restore. 

Configure the log files for troubleshooting. 

Update Standard mode to Advanced mode. 

View the Supported Devices list for Standard mode.

Information on the following tasks:

End-to-end monitoring of your Contact Center components 
such as (Cisco Unified Intelligence Center (CUIC), Cisco 
Voice Portal (CVP), Cisco Finesse, Cisco Unified Contact 
Center Enterprise (UCCE), and Cisco MediaSense. 

Determine current operational status and connectivity view 
for UCCE components and associated CUCM. 

Manage faults for Contact Center devices and configure the 
devices to receive notification from Prime Collaboration 
whenever a fault occurs. 

Relate an event to an existing alarm in a casualty relationship 
by accessing a set of correlated rules to manage your 
network better. 

Information to help you to identify the traffic trend, technology 
adoption trend, and over/under utilized resources in your 
network. You can also track intermittent and recurring network 
issues and address service quality issues.