для Cisco Cisco Unified Customer Voice Portal 10.5(1)
C H A P T E R
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Cisco Customer Voice Portal (CVP) Release 3.0(0) Configuration and Administration Guide
5
Application Server Administration
This chapter provides the following:
•
An overview of the CVP Application Server.
•
Instructions for using the Application Administrator tool.
Note
The primary audience for this chapter is CVP System Managers.
Application Server Overview
The Application Server is a Web Server application, which interprets messages from Cisco ICM software
and generates VXML documents that it uses to communicate with the Voice Browser.
and generates VXML documents that it uses to communicate with the Voice Browser.
Note
CVP 3.0 uses two types of Voice Browsers:
-- CVP Voice Browser
-- Non-CVP Voice Browser; for example, Cisco VXML-enabled Voice Gateway
-- Non-CVP Voice Browser; for example, Cisco VXML-enabled Voice Gateway
References to “Voice Browser” in this chapter refer to both types unless explicitly specified.