Руководство По Проектированию для Cisco Cisco Agent Desktop 10.0
Contents
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Enabling CAD to Run in a Thin Client Environment 18
Agent E-Mail Logging in a Thin Client Environment 19
Agent E-Mail Logging in a Thin Client Environment 19
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Cannot Find Agent Desktop Logs for Individual Users 22
Agents Disappear from Supervisor Desktop Tree Control 22
Only One Agent at a Time Can Log Into Agent Desktop 23
Agent’s Login Persists in Terminal Services 23
Uninstall of CAD for Unified CCX Not Complete 24
Enable Agent E-Mail Logging for Certain Citrix Agents 25
Agents Disappear from Supervisor Desktop Tree Control 22
Only One Agent at a Time Can Log Into Agent Desktop 23
Agent’s Login Persists in Terminal Services 23
Uninstall of CAD for Unified CCX Not Complete 24
Enable Agent E-Mail Logging for Certain Citrix Agents 25