для Cisco Cisco C880 M4 Server
CHAPTER 6 Error Notification and Maintenance (Contents, Methods, and Procedures)
6.2 Troubleshooting
6.2 Troubleshooting
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Remarks
If [Part Number] or [Serial Number] (the content or information area) in the MMB Web-UI window displays
“Read Error,” contact a field engineer or your sales representative.
Before making contact, confirm the model name and serial number shown on the label affixed to the main unit.
If [Part Number] or [Serial Number] (the content or information area) in the MMB Web-UI window displays
“Read Error,” contact a field engineer or your sales representative.
Before making contact, confirm the model name and serial number shown on the label affixed to the main unit.
Alarm E-Mail notification
Alarm E-Mail notification can inform you of system problems.
You can configure Alarm E-Mail notification for problem occurrences by selecting [Network Configuration]
You can configure Alarm E-Mail notification for problem occurrences by selecting [Network Configuration]
–
[Alarm E-Mail] from the MMB menu.
You can also filter the notification, such as by error status type, or target component.
You can also filter the notification, such as by error status type, or target component.
Miscellaneous
Problems related to system startup or drivers may occur.
If the status is one of the MMB error or warning statuses listed in the following operation interrupt criteria, stop
the system and contact a field engineer or your sales representative.
Before making contact, confirm the model name and serial number shown on the label affixed to the main unit.
If the status is one of the MMB error or warning statuses listed in the following operation interrupt criteria, stop
the system and contact a field engineer or your sales representative.
Before making contact, confirm the model name and serial number shown on the label affixed to the main unit.
-
Operation interrupt criteria
- The Alarm LED of the MMB is on.
- The Active LED of MMB is off.
- You cannot connect to the MMB Web-UI.
- The Alarm LEDs of multiple boards in the device are on.
- The MMB Web-UI displays [Read Error].
- The [System Status] window of the MMB Web-UI displays [Not Present] for the status of every unit.
6.2.4 Investigating abnormal conditions
Investigate trouble spots. First, check the component (e.g., SB, IOU) where the problem occurred.
The corrective action varies depending on various factors, including the location of the trouble spot, error
level, and the system operation mode.
The corrective action varies depending on various factors, including the location of the trouble spot, error
level, and the system operation mode.
Finding out about a faulty component
Investigate the entire system component configuration and the faulty component.
Select [System]
Select [System]
– [System Status] in the [MMB] menu window to display the window shown in the following
figure.
You can find out the status of each component.
Click the icon displayed for an existing trouble spot to display a window showing the component status. If
[Part Number] or [Serial Number] (the content or information area) in the MMB Web-UI window displays
“Read Error,” contact a field engineer or your sales representative.
You can view the component status and system event log (SEL) contents by selecting [System]
You can find out the status of each component.
Click the icon displayed for an existing trouble spot to display a window showing the component status. If
[Part Number] or [Serial Number] (the content or information area) in the MMB Web-UI window displays
“Read Error,” contact a field engineer or your sales representative.
You can view the component status and system event log (SEL) contents by selecting [System]
– [System
Event Log] to open the [System Event Log] window.
The SEL information is important for an investigation, so first click the [Download] button at the bottom of the
window to save the information. The information will be needed when you contact a field engineer or your
sales representative.
The SEL information is important for an investigation, so first click the [Download] button at the bottom of the
window to save the information. The information will be needed when you contact a field engineer or your
sales representative.