Руководство По Обслуживанию для Cisco Cisco Collaboration Server Dynamic Content Adapter
Cisco Collaboration Server ScriptBuilder Guide – Version 5.0
requested.
Interactive
Interactive Web pages contain
content that displays based on a
person's interaction with the page.
person's interaction with the page.
The interactive content is displayed
through client-side processes,
through client-side processes,
including JavaScripts. For example,
a Web page may contain a
a Web page may contain a
JavaScript that causes an
informational window to open when
a person moves the pointer over a
informational window to open when
a person moves the pointer over a
menu item on the page.
If an agent shares an interactive Web
page, the Web page viewed by each
participant may contain different
participant may contain different
information, depending on client-side
processes that occur independently in
processes that occur independently in
each participant's browser.
Transactional Transactional Web pages contain
content that displays based on
transactions between the person
using the Web page and a back-end
using the Web page and a back-end
system, such as a database or
application. For example, a person
application. For example, a person
may submit an online order to a
database and receive an Order
Successful Web page.
database and receive an Order
Successful Web page.
Follow Me is a Collaboration feature on the
single-session and eSeminar agent desktops.
When enabled, Follow Me shares every Web
page that an agent opens.
single-session and eSeminar agent desktops.
When enabled, Follow Me shares every Web
page that an agent opens.
If an agent shares a transactional Web
page with Follow Me enabled, multiple
page with Follow Me enabled, multiple
transactions may occur when the
agent submits information. For
agent submits information. For
example, if an agent places an order,
an order may be placed for each
an order may be placed for each
participant in the session.
To avoid problems with SPLIT Web pages, avoid using these types of Web pages in
your scripts. If you decide to include SPLIT Web pages, you may want to include a
speaker note informing agents of what will happen when they share the page or
comparison. For example, you could include a note for a transactional Web page
speaker note informing agents of what will happen when they share the page or
comparison. For example, you could include a note for a transactional Web page
that reminds agents to disable Follow Me before sharing the page.
Note: Your enterprise may have integrated the Dynamic Content Adapter with
Collaboration Server, which solves many problems caused by SPLIT Web pages and
allows agents to share SPLIT Web pages easily.
allows agents to share SPLIT Web pages easily.
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