Примечания к выпуску для Cisco Cisco WebEx Support Center WBS29.11
Remote Support Release Notes
4
WebEx Support Center Release Notes and FAQs
session
Disk space
Disk space
during file
transfers
During file transfers, if the receiving party runs out of disk space, the session will end.
Moving file
transfer window
during desktop
sharing
If you start a file transfer while sharing desktops, you cannot move the transfer window.
Disable system
information
Site administrators cannot disable the System Information feature in custom session
types.
Lotus Notes
email invitation
limitation
If you use the Lotus Notes email application, the "send email invitation using local mail
client" feature may not work. This happens because Lotus Notes limits the size of email
messages that you initiate from Web pages. To resolve this, change your invitation email
template to reduce the message size.
Basic file
transfer doesn't
show up on
event log
Files transferred using the basic file transfer method do not show in the event log.
Joining an
inbound
support session
on slow
network
connection
When client download method is set to TFS (Temporary Folder Solution) for the site, and
a customer attempts to join an inbound support session using a slow network
connection, a customer may receive the error message "Join Conference confirmation
failed" after the customer fills out the entry form and clicks Submit.
Scrolling while
using Remote
Support web
chat
When using the Remote Support web chat, after the scrollbars have appeared, quickly
scrolling up and down may cause the chat window to flash in quick succession.