Руководство По Установке для Cisco Cisco Agent Desktop 9.0

Upgrade Methods

August 4, 2014

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If you are upgrading to a non-replicated system, you have completed the 
upgrade.

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If you are upgrading to a replicated system, complete the remaining steps 
on the secondary server.

9. Log onto the secondary server.

10. Uninstall the current version of CAD.

11. Install the newer version of CAD. After the installation finishes, the CAD 

Configuration Setup utility starts automatically.

12. In the CAD Configuration Setup utility, complete the data entry windows as 

described in 

. The fields for each node are already populated based on the 

information entered with the CAD Configuration Setup utility on the primary 
server (Side A). Navigate through each node and verify the information is 
correct. 

When you have finished, save and then exit the CAD Configuration Setup 
utility.

The upgrade on both servers is now done and replication has been re-established.

Over the Top Upgrade Method Overview

When using the over the top upgrade method, the installation process automatically 
backs up your CAD services’ LDAP configuration data. It is a good idea, however, to 
manually back up your data as well (see 

 and

 

NOTE:  Keep your backups in case you need to roll back to your 
previous version of CAD.

You must shut down replication before you begin the upgrade process.

1. Install the newer version of CAD over the older version. 

NOTE:  If you are upgrading to a replicated system, start with installing 
CAD 9.0 on the server that you want to designate as the primary 
server. 

After the installation finishes, the CAD Configuration Setup utility starts 
automatically.